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Super friendly, professional staff. Had a great experience for a first appointment, highly recommended 👍🏽
3 months ago
- Gilian O.
10/10!!! Don’t look for another place this place is one of the best!!! I have been wearing glasses for more than 30 years, and this place is definitely top notch, from the reception, to the technician (shout out to Wavey!!! Best ever!!!!) and Dr. Mona Sandhu. The attention and the care they provide is best quality!!! I will be raving this place everywhere!!! Thank you…. Thank you….
3 months ago
- No N.
I'll start off by saying I'm generally a very anxious person, especially with anything surrounding health(even routine checkups) I felt comfortable in this clinic right away, and not just because the waiting chairs are comfy. The reception staff that I had the pleasure of interacting with are so lovely. Everyone is so reassuring, friendly, patient, and helpful. In my 17-ish years wearing glasses and needing checkups, my appointment with Dr. Mona Sandhu was the best so far. She consistently checked in with me during the exam to make sure I was okay, and assured me that it was okay if I needed a break. Her examination was undoubtedly the most thorough I've ever had, which I really appreciate. If I didn't have sensitive little eyes after having the dialiating drops in, I easily could have hung out chatting with the staff all afternoon, hahah. Everyone just has really welcoming and approachable energy. I've seen maybe 5 or 6 different eye doctors in my life due to moving around, and my experience today was truly the most informative, comforting, reassuring, and overall pleasant. I don't leave big rave reviews often, but as someone who gets really nervous about seeing new doctors, I hope leaving this will help someone else like me stop wasting their time searching for the "right place to go"- because this is it. Your squishy little vision orbs are in good hands.
3 months ago
- Keira S.
Ok I’ll start with the good. It’s a nice clinic, and the staff is very friendly, but it’s just not for me. If you just need a test to get your glasses but you know your prescription works go to a different place that will be a quick in and out. I only came in because they won’t sell you prescription glasses with an old prescription, even if that prescription works absolutely fine for you. And this is the problem. This has happened twice now where I am forced to go in to see an optometrist despite my current prescription being fine and giving me no problems. Last time this happened the new prescription gave me headaches and vertigo but I was told they followed the dr’s prescription so they couldn’t do anything about it and I had to go back to the optometrist. I don’t have time to be running around dealing with this, so I kept them and my eyes adjusted. So now four years later I go to this clinic as the other one was booked till June. I see Dr Sandhu and she tells me my previous prescription was a little too strong (no kidding, wish I wouldn’t have been forced to go get a new prescription four years ago) She said we can slowly decrease it. Do you think I’m gonna do this? No! I’m gonna go buy my glasses and tell them “here is the mandatory prescription; I don’t have time to play around so just grab the prescription from my current glasses and give me that”. Yes, you can do this. The other thing I did not like AT ALL, is she put drops in my eyes but did not tell me before hand that they would cause my eye muscles to relax so I would not be able to read things up close with my glasses on. I was freaking out in the waiting area thinking, oh my gosh what did they do to me?! I think this era of “the thing” where experts just do whatever they want to patients because they know better has really done damage to the importance of informed consent. It’s been four years but I remember the previous optometrist at least told me about the eye drops and what they would do. Clayton Heights also asked for my glasses before the exam and didn’t even tell me what for. I think they grabbed my prescription from them. Seriously they need to inform the patient and keep them in the loop Also I have never had such a thorough exam, and sure some people like this stuff, so if that’s what you’re looking for I highly suggest this place. But as someone who was only doing this to replace my glasses I was beyond frustrated. I had so many lights flashed at my eyes that I felt strange driving back home because my eyes felt weird. I will not come back. And to be honest I will never again use a new prescription UNLESS my current prescription feels bad to ME. After all they just give you numbers on a paper. What matters is how you feel with your glasses.
5 months ago
- Vanessa A.
I love my new glasses! Very nice people
8 months ago
- G N.
Had such a positive experience here. Had the opportunity to see both Dr. Sandhu and Dr.Choi and both are so thorough and nice! Dr. Sandhu helped me figure out my dry eye problems and Dr. Choi helped me with my concussion symptoms I have been having for so long. Life changing. The staff are so incredibly amazing as well and make you feel welcome and relaxed. Will be bringing my family and friends!
8 months ago
- L C.
I was recently advised by my my family physician to go see an optometrist as soon as possible due to an eye issue . I’m grateful that my wife searched on line for some one close to us . My wife called and the lady that answered listened to the explanation and advised us to come in the very next evening. Everyone else was at least a week before I could get in . When we arrived it was like they new us already . The staff and Dr.Mona were so welcoming and professional with my concerns . I was prescribed anti biotic eye drops and suggested I return in 7 days for a follow up. With that follow up an eye exam was done quite professionally and in a timely manner. When Dr. Mona did her examination she was absolutely fantastic to deal with. She explained everything , ask questions and answered questions. Dr.Mona and her staff are doing everything possible to expedite the process to get me into an eye specialist before Christmas ( a week away ) . Now if that’s not a professional and a caring team , then I’m not sure what is . I thank you 🙏 ALL at Clayton optometry.
9 months ago
- Donald I.